Member's Interests

Member's Items of Interest

IMPORTANT PHONE NUMBERS
Defense Finance and Accounting Service (DFAS)
Casualty Reporting ................................................... 800-321-1080
Retired Pay Customer Service .................................. 800-321-1080
SBP Annuitants ......................................................... 800-321-1080
Note: The Survivor Assistance Office, MacDill AFB offers comprehensive
assistance. See below:
Coast Guard Retired Pay ........................................................ 800-772-8724
Defense Enrollment Eligibility Reporting System (DEERS) 800-538-9552
Social Security Administration .............................................. 800-772-1213
Department of Veterans Affairs ............................................. 800-827-1000
Sarasota National Cemetery .................................................. 877-861-9840
Medicare Hot Line ................................................................... 800-638-4227
Retired Activities Office, MacDill AFB ................................... 813-828-4555
SURVIVOR ASSISTANCE
Army RSO, MacDill AFB ............................. 813-828-0163
Air Force SAO, MacDill AFB ............................ 813-828-2503
Navy SAO, MacDill AFB................................. 813-828-2503
Marine Corps SAO, MacDill AFB................................. 813-828-2503
Coast Guard Retirees and Annuitants ......................... 800-772-8724
MOAA Personal Affairs Dept (ext. #116) ......... 800-245-8762
 
 
HEALTH CARE
TRICARE Tampa Office .............................................……............813-902-3000
Beneficiary Services ........................................................................800-444-5445
Claims Customer Service ................................................................800-403-3950
Health Care Finder .....................................…………….................800-444-5445
Pharmacy MacDill Hospital PharmaCare refills…..........................813-828-5367
MacDill BX Mall (Automated PharmaCare refills) ........................800-272-0201
MacDill Immunization Clinic ........................................... ..............813-827-9375
MacDill AFB
Telephone Information ............................................................ 813-828-1110
ID Cards ................................................................................. 813-828-2276
Officers Club ........................................................................... 813-837-1031
Honor Guard ........................................................................... 813-828-5190
Space “A” Travel ..................................................................... 813-828-2485
Retired Activities Office (Bldg 205) ......................................... 813-828-4555
Tickets & Tours ....................................................................... 813-828-2478
________________________________________________________________________________
MACDILL AFB FACILITY HOURS OF OPERATION
 
COMMISSARY
(813) 828-4832
Daily 9:00 AM – 7:00 PM

BASE EXCHANGE
(813) 840-0511
Monday- Saturday 9:00 AM – 7:00 PM
Sunday 10:00 AM – 6:00 PM
The Base Exchange is open each day of the year except Thanksgiving and
Christmas

CLASS VI STORE
(813) 840-2323
Monday- Saturday 9:00 AM – 7:00 PM
Sunday 10:00 AM – 5:00 PM

VISITOR RECEPTION FACILITY
(813) 828-2737
Monday – Saturday 6:00 AM – 6:00PM
After hours, all passes are issued at the Dale Mabry Gate.

PASS & IDENTIFICATION
(813) 828-2278
Monday, Tuesday, Thursday, Friday 7:30 AM – 3:30 PM
Wednesday 7:30 AM – 12:00 PM
Call for appointments on Tuesday, Wednesday, or Thursday.

LEGAL ASSISTANCE
(813) 828-4422/4423
The MacDill AFB Law Center, located in Bldg 299, offers a variety of
services to include legal assistance, wills and power of attorney. All
services are available on an appointment basis.
Powers of Attorney and Notarizations are provided on a walk-in basis.
Monday - Friday 7:30 AM – 4:30 PM
Additional MacDill AFB phone numbers can be found at
http://www.macdill.af.mil/library/factsheets/factsheet.asp?id=8175
 
IMPORTANT EMAIL ADDRESSES
Defense Finance and Accounting Service (DFAS) www.dfas.mil
Online account access- mypay.dfas.mil
Social Security www.ssa.gov
Medicare www.medicare.gov
TRICARE South www.humana-military.com
Retail/Mail Order Pharmacy www.express-scripts.com/TRICARE
TRICARE Contact Information www.tricare.mil/contactus
Veterans Administration www.va.gov
St. Pete VA Regional Office www.benefits.va.gov/stpetersburg
Florida Dept of Veterans Affairs www.floridavets.org
Army Retirement Services www.armyg1.army.mil/rso
Air Force Retirement Services www.retirees.af.mil
Navy Retired Services
www.public.navy.mil/bupers-npc/support/retired_activities
Defense Commissary Agency www.commissaries.com
Army & Air Force Exchange www.shopmyexchange.com
Navy Exchange www.mynavyexchange.com
Marine Corps Exchange www.mymcx.com
Arlington National Cemetery www.arlingtoncemetery.org
Federal Long Term Health Insurance www.opm.gov/insure/ltc
Navy Lodge Reservation Service www.navy-lodge.com
Armed Forces Recreation Centers www.armymwr.com
 
TRICARE
TRICARE is the DOD health care program for active duty dependents and retirees who
are not under MEDICARE. The TRICARE Management Activity (TMA), under the
authority of the Assistant Secretary of Defense (Health Affairs), manages the program.
TRICARE has three options from which to choose – “PRIME,” “STANDARD,” or
“EXTRA.” Contact the TRICARE Service Center @ 1-800-444-5445 if you have any
questions.

TRICARE PRIME: TRICARE Prime is a health maintenance organization (HMO)-
style plan available to active duty personnel, retirees from the Active Component, retirees
from the Reserve Component age 60 or older, and their eligible family members. Under
TRICARE Prime, beneficiaries must choose a primary care physician and obtain referrals
and authorizations for specialty care. There is an annual enrollment fee for TRICARE
Prime for military retirees and their family members ($260/individual, $520/family), and
retiree beneficiaries are responsible for small co-pay for each visit. There is no
enrollment fee for active duty military and their family.

TRICARE STANDARD: TRICARE Standard provides a similar benefit to the original
CHAMPUS program and is available to active duty personnel, retirees from the Active
Component, retirees from the Reserve Component age 60 or older, and their eligible
family members. Under TRICARE Standard, beneficiaries can use any civilian health
care provider that is payable under TRICARE regulations. There is no enrollment fee for
TRICARE Standard, but the beneficiary is responsible for payment of an annual
deductible ($150 individual/$300 family), 25% of allowed charges, and may be
responsible for certain other out-of-pocket expenses.

TRICARE EXTRA: TRICARE Standard beneficiaries can elect to use the TRICARE
Extra option by using a civilian health care provider from within the regional contractor's
provider network. In this way, TRICARE Extra represents a preferred provider
organization (PPO). When using TRICARE Extra, the beneficiary's annual deductible
($150 individual/$300 family) is the STANDARD deductible, but the coinsurance
amount is reduced to 20%. There is no additional fee for use of the TRICARE Extra
benefit.

TRICARE FOR LIFE: Effective October 1, 2001, DoD implemented the Tricare For
Life (TFL) program for all Medicare eligible retirees and their qualifying family
members and survivors as the secondary Supplement coverage. The program pays for
any Medicare deducible or co-payment. There is no enrollment necessary for TFL. To be
eligible, you must be TRICARE and Medicare Eligible and have purchased Medicare
Part B coverage, receiving retired pay or veterans disability compensation, and also
registered in DEERS (800-538-9552). In some instances TFL is the primary payer when
the services are normally a TRICARE benefit but not covered by Medicare. TFL does
not pay patient liability for services that are not a TRICARE benefit even though
Medicare may pay them, such as chiropractic benefits. The policy limitations applying to
TRICARE also apply to TFL and must therefore be deemed medically necessary and
require skilled care. Custodial care therefore is not covered.

TRICARE PHARMACY PROGRAM: TRICARE provides a world-class pharmacy
benefit to all eligible uniformed service members, retirees, and family members,
including beneficiaries age 65 and older. Pharmacy Coverage is the same regardless your
beneficiary category or which health plan option you are using. TRICARE offers four
convenient ways to fill your prescriptions: Military Treatment Facility, Retail Network
Pharmacy, Pharmacy Home Delivery, and Non-network Pharmacy.

Express Scripts is the TRICARE contractor providing home delivery and retail network
pharmacy services. They can be reached at DoD.customer.relations@express-scripts.com
or 877-363-1303.

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  MOAA Tallahassee
P.O. Box 4038
Tallahassee, FL 32315-4038
Tel: 850-212-7009
Email: moaatlhprez@gmail.com
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